In the idle state, the first row of your phone displays the time and date. How to factory reset a shoretel phone workend tech. In september 2017, mitel completed the acquisition of shoretel. Quick reference guide for shoretel 265 ip phone umsl. Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical. The shoretel ip phone 265 is a sixline phone in a compact form factor with a crisp backlit color display for knowledgeable workers with advanced requirements. These phones are proprietary phones for shoregear ippbx switches and other shoretel equipment.
The shoretel ip phone 265 is a sixline phone in a compact form factor with a crisp backlit color display for knowledge workers with advanced requirements. Page 1 shoretel ip phone 230230g user guide september 28, 2015. The shoretel 265 boasts 6 lines, an improvement over the shoretel 230 phone. After hours, the phone display may go completely dark when the phone has not been touched for a configurable length of time. Shoretel compatible wireless headsets plantronics, jabra shortel. Phones, communicator, conferencing, and collab, mobility, enterprise contact center, director, and other docs will be found here. I have a shoregear 90 switch and currently we only have 15 phones connected so there is definitely enough resources for this phone on the switch. If the information is available, the callers name and number appear on your display. Overview of the shoretel ip phone 480480g getting started 1 shoretel ip phone 480480g user guide 8 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Shoretel 265 manuals and user guides, ip phone, telephone. The shoretel 265 business phone has been designed to be a top of the line deskphone for shotetel phone systems. Shoretel 265 ip phone black color 265 voip telephone the shoretel ip phone 265 is a sixline phone in a compact form factor with a crisp backlit color display. To place a call on hold, press the hold button, or press the calls custom key, if available. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel phone.
The phone screen will automatically wake at the start of business hours or if any button is pressed or if a call is received. Figure 2 on page 9 shows the ports on the back of the phone. Shoretel communicator, formerly known as call manager, is the enduser application for all users across an organization, whether an operator, a contact center agent, a knowledge worker, or a. On the shoretel 265 phone, the custom key blinks orange, at which point you can safely place the handset on hook or press the speaker or headset button without ending the call.
The 265 ip telephone has eight feature keys and four soft keys for easy access to the rich shoretel feature set. Apr, 2015 the shoretel ip phone 265 is a sixline phone in a compact form factor with a crisp backlit color display for knowledge workers with advanced requirements. The phone downloads the latest bootrom and firmware from the shoretel server in paris and in the process, reboots several times. Conventions used courier font for code examples and information that you type. Screen should be back to normal you will see the firmware is downloaded. The shoretel 265 ip phone is a sixline phone with a backlit color display it has eight feature keys and four soft keys for easy access to the rich shoretel feature set. To manually configure an operational phone from the keypad. Note that the soft keys at the bottom of the window are different from the soft keys that appear when the phone is idle they now allow you to park the call or hang up. Shoretel ip phone 420 user guide headsets direct, inc.
When the phone displays the date and time, the boot and upgrade process is complete. An introduction to the shoretel 265 ip phone and its features. Ultimately the 200 series phone was really incredible and it is sad to see them becoming legacy. The interesting part about all this is that this particular phone worked fine and then one day it just dropped off and would not want to connect back. The shoretel compatible plantronics cs540 bundle is part of the plantronics cs500 series of dect headsets. View and download shoretel 265 quick reference online. The shoretel ip phone 265 is a sixline phone in a compact form factor with a crisp backlit color display for knowledge workers with advanced requirements the 265 ip telephone has eight feature keys and four soft keys for easy access to the rich shoretel feature set. The shoretel 265 boasts a full color screen, complete with the ability to display graphics. On the shoretel 230265560 phones, the custom key blinks orange or green, at which point you can safely place the handset on hook or press the speaker or headset button without.
Download shoretel phone, known as shore phone guides for the 110ip, 230ip, and the 500 series ip phones along with the 8000 conference phone user guide. The primary differences among the various wireless headsets are the features telephone only. Database contains 1 shoretel ip480g manuals available for free online viewing or downloading in pdf. For details about using the phone, see the shoretel ip phone 480480g user guide.
Step 1 make sure the phone is not off hook, then press the mute button and release it. The difference in the 265 and 565 is the configuration files you need to tweek are different depending on phone type. At the prompt, use the dial pad to enter your voicemail pin. Shoretel was rebranded as mitel, and as part of the merger, some of shoretels products were renamed, some were replaced and some may eventually be discontinued. Figure 1 provides an overview of the ip485g phone components. User manual, quick install manual, quick reference, quick manual. A full duplex speakerphone and integrated headset jack are also standard. The ip 265 is a sixline phone in a compact form factor with a crisp backlit color display for knowledge workers with advanced. Overview of the shoretel ip phone 485g getting started 1 shoretel ip phone 485g user guide 8 overview of the shoretel ip phone 485g welcome to your shoretel ip phone.
Shoretel ip480g manuals and user guides, ip phone manuals. Shoretel 265 manuals manuals and user guides for shoretel 265. Your shoretel ip phone offers icons to help indicate the operational state of the device. Use a shoretel wallmount to conveniently hang your phone wherever you need to save the room. Conferences can be web and audio, web only, or audio only conferences. Your phones display your shoretel ip phone displays information about name and extension, call handling mode, call lines, monitored extensions, calls, duration of call, voice messages, date and time, soft key functi ons, and your phones operating status. Your shoretel ip phones display shows your name and extension, call handling mode, call appearance, monitored extensions, calls, duration of call, voice. The primary differences among the various wireless headsets are the features telephone only vs telephonepc, battery time, distance, etc.
You can connect a supported headset into the 230230g ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. View online or download shoretel 265 user manual, quick reference. All chapters have a list of section links on the first page. This would have been given to you by a tech department member via. Shoretel shorephone programmable buttons user guide. Shoretel phone guides and shoregear switch guides for. User manuals, guides and specifications for your shoretel 265 ip phone, telephone. The figure below shows the information th at appears on your shoretel 265 ip phone when an outbound call is placed. The table below provides inform ation about these icons, as well as additional information about the led colors and blink patterns associated with the various operational states. The documentation set includes the following documents, which you can access by clicking the attachments in the section below. Figure 1 provides an overview of the ip480480g phone components. Shoretel user guides manuals and quick reference guides spanning the shoretel product and software line. The phone will reset and display factory test kpd mode again. For additional information beyond that which is contained in this quick reference card, please consult the ip 265 user guide.
You can connect supported headsets to the 565g ip phone via the headset jack at the left corner of the phone chassis. Below are a list of the mute codes for shoretel ip phones. Shoretel compatible wireless headsets plantronics, jabra. Your shoretel 265 ip phone provides color cues to help you determine the operational status. So the process is the same you just need to customize the correct file. Shoretel voice mail quick reference adrian college. There are also other advantages like the 400 series phones works on shoretel sky so if you have a hybrid environment you will be able to use both shoretel sky and shoretel with the 400 series phones and can be provisioned for both the 200 cannot. Wireless headsets from plantronics and jabra are designed to be compatible with virtually any shoretel ip phone including ip 230, 265, 560, and 565 phones. Shoretel ip phone 420 components handset with finger rest speaker delivers highquality sound audio.
It has eight feature keys and four soft keys for easy access to the rich shoretel feature set. Steady green in use by you blinking green slow blink. Ip phone in the shoretel system to assign your extension to that phone. This should work with nearly every shoretel phone, but not with ip8000 phones that are just shoretel labeled. Figure 1 provides an overview of the ip420 phone components. The shoretel ip 265 phone 630102710 is a sixline phone in a compact form factor with a crisp backlit color display for knowledge workers with advanced requirements. Shoretel ip phone guides and brochures and shoregear manuals. Click the blue text to go to the indicated section. Ip480ip485 unboxing and setup of the latest voip phones for mitel mivoice connect duration.
Figure 1 provides an overview of the ip420ip420g phone components. We have 4 shoretel 265 manuals available for free pdf download. Dial 4digit extension number or press the speed dial line appearance button if speed dial has been. Your phone has many unique features, including an intuitive visual interface, custom keys, quick dialer directory, call handling modes for when you do not want to be disturbed, intercom, conferencing and much more. User manuals, guides and specifications for your shoretel ip480g ip phone. These shoretel wall mounts are designed to fit shoretel phones such as the ip 230, 212k, and 265. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones.
Shoretel 200 series phones vs 400 series voip forum. Shoretel communicator, formerly known as call manager, is the enduser application for all users across an organization, whether an operator, a contact center agent, a knowledge worker, or a road warrior. Database contains 3 shoretel 265 manuals available for free online viewing or downloading in pdf. The single ear cs540 has three different wearing styles, a noisecanceling microphone that reduces background noise interruptions, and is one of the lightest dect wireless headsets on the market at only 21 grams. Nov 18, 2015 an introduction to the shoretel 265 ip phone and its features. Aug 31, 2012 tac will usually make you do this when you have a screwed up phone before they recommend you warranty the phone. Using the handset to answer a call, pick up the handset when the phone rings. These wallmounts allow the phones to hang vertically without the handset falling out of the cradle. How to reset a shoretel phone to factory settings hass it.
Download shoretel phone, known as shorephone guides for the 110ip, 230ip, and the 500 series ip phones along with the 8000 conference phone user guide. Shoretel wallmount for ip230, 212k, 265 dotcom computers. Shoretel ip phone 930d planning and installation guide shoretel ip phone 930d base station and repeater user guide marking meaning bold names of interface objects, such as buttons and menus. How to reset a shoretel phone to factory settings hass. Find out if specific legacy call control platforms, phones, accessories and more from shoretel have been renamed, replaced or discontinued. Tac will usually make you do this when you have a screwed up phone before they recommend you warranty the phone. We created this page to help you find out what happened to shoretels most popular products after the acquisition by mitel, and where possible, direct you to their new names or. Ports on the back of the ip phone 420 reducing glare on the phones screen if glare makes it difficult to see your phones display screen, you can adjust the tilt angle of the stand.
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